High temperature stonewre clay
All our kitchenware is made from carefully selected , non-toxic, food-safe clays and glazes. Sudden changes in temperature is likely to cause thermal shock, which will damage ceramic object. Dishwasher safe.
Please note: due to the nature of handmade products, please expect slight variation to the products images displayed.
Back orders: If pieces are not in stock we can make them to order. Turnaround time is generally around 2~3 weeks + delivery. For requests please contact us by e-mail.
All EU orders are shipped with DHL courier. All deliveries inside Greece are made by Speedex courier. All the rest countries are shipped with Hellenic Post Office ELTA
Shipping in Greece is 7.00 euro calculated and the check out depending on parcels size and weight can change / for all orders over 500.00 euro shipping is FREE
Shippings inside European Union are about 20.00 euros for small items - final price is calculated at the check out
Shippings for the rest of the world are 30.00 euros for small items
For all EU orders over 500.00 euros shipping is FREE - to apply free delivery, please, choose ELTA shipping method
DELIVERY
Packages are dispatched within 2 - 4 working days after receipt of payment is received
(excludes Saturday & Sunday). An email notification with the tracking number will be sent once the order has been shipped.
RETURNS
In the unfortunate event where goods arrive damaged and/or faulty, please contact us within 24 hrs. Photographic proof of breakage or damage will be request.
In case for other reasons refund ( touch & feel ), please contact us within 2 days.
All goods has to be refund in unused condition and in the original, undamaged packaging (or packaging of the same quality). Refunds will not include the original postage & handling costs.
Allow us up to 5 working days for your refund to be processed.
Refunded goods are requested to send via Registered Post, to ensure the goods can be traced.
Please note that return postage costs are the buyer’s responsibility and will be refunded only if goods are faulty or an error has been made on our part.
Please note: special orders cannot be returned.
Gift service: We will assist you in finding the perfect gift for all occasions, from events and client gifting to best friend or beloved.
Upon request items can be personalised by your choice.
All our items are delicately gift-wrapped and l bespoke name cards are also available on request.We ship globally to any address of your choice. From order to dispatch we will keep you updated at every stage.
We carry a selection of other ceramics in stock at our Margarites studio. All ceramics pictured in the store section, are currently available for local pickup. A specific orders can be placed at any time.