All our kitchenware is made using local, non-toxic, food-safe clays and glazes. Sudden changes in temperature is likely to cause thermal shock, which will damage ceramic object. Dishwasher safe.
Please note: due to the nature of handmade products, please expect slight variation to the products images displayed.
Back orders: If pieces are not in stock we can make them to order. Turnaround time is generally around 2~3 weeks + delivery. For requests please contact us by e-mail.
Packages are dispatched within 2 - 4 working days after receipt of payment is received
(excludes Saturday & Sunday). An email notification with the tracking number will be sent once the order has been shipped.
In the unfortunate event where goods arrive damaged and/or faulty, please contact us within 24 hrs. Photographic proof of breakage or damage will be request.
In case for other reasons refund ( touch & feel ), please contact us within 2 days.
All goods has to be refund in unused condition and in the original, undamaged packaging (or packaging of the same quality). Refunds will not include the original postage & handling costs.
Allow us up to 5 working days for your refund to be processed.
Refunded goods are requested to send via Registered Post, to ensure the goods can be traced.
Please note that return postage costs are the buyer’s responsibility and will be refunded only if goods are faulty or an error has been made on our part.
Please note: special orders cannot be returned.
All international parcels sent through TNT courier are available to track from main our page by adding tracking number into the orange search tab at the bottom of the page.
Gift service: We will assist you in finding the perfect gift for all occasions, from events and client gifting to best friend or beloved.
Upon request items can be personalised by your choice.
All our items are delicately gift-wrapped and l bespoke name cards are also available on request.We ship globally to any address of your choice. From order to dispatch we will keep you updated at every stage.
We carry a selection of other ceramics in stock at our Margarites studio. All ceramics pictured in the store section, are currently available for local pickup. A specific orders can be placed at any time.